Tag Archives: Customer Service

Dear Redbox Promotional e-Mails: We Are Finished.

Exploiting the fine print is something you might expect from a Credit Card company or a Mortgage company.  Apparently the cheap DVD rental company Redbox is getting in on this game.

I’m subscribed to Redbox promotional e-mails because I don’t mind hearing about what new releases they have available each Tuesday.  They also occasionally send out promotions for getting free nights rentals.  I’m a sucker for a promotion, so I’ve been known to attempt to take advantage of these.  However, there exists a big catch:  None of the promotions sent out are valid if you reserve your disc online through Redbox.com or through Redbox’s mobile app. Continue reading Dear Redbox Promotional e-Mails: We Are Finished.

Horrible Customer Service From Wells Fargo

It all started with my Wife writing me a check from her personal account to our fairly recently established joint bank account at Wells Fargo. I was informed that a hold would be placed on the check.

We are delaying the availability of
the funds you have deposited because
our risk models indicate that the
following check(s) may be returned

Soon after, my debit card stopped working. I wondered why, so I logged on to my account to check the balance. According to my online banking history, my account had plenty of money, and nothing seemed to be awry. I shrugged it off but did not call them.  Last night, my wife and I received one letter each from Wells Fargo that said that due to a “modified check” being deposited, that all of our accounts with the bank would be closed. Continue reading Horrible Customer Service From Wells Fargo